As of: June 2026

1. Controller

The controller for the processing of personal data on this website is:

2. General information on data processing

We take the protection of personal data very seriously. Personal data is any information that can identify or make identifiable a natural person, for example, name, address, email address, phone number, order data, or payment information.

We process personal data only to the extent necessary for the provision of our online store, the processing of orders, communication with customers, the fulfillment of legal obligations, or based on consent.

Processing is carried out in particular on the basis of the General Data Protection Regulation, or GDPR for short, as well as the respective applicable national data protection regulations.

3. Hosting and Shopify shop system

Our online shop is operated via Shopify.

The provider is:

Shopify provides us with the technical platform for operating the online shop. Personal data may be processed, in particular:

• Name
• Email address
• Billing address
• Shipping address
• Phone number, if provided
• Order data
• Payment and transaction information
• IP address
• Device and browser information
• Communication and support data

The processing takes place for the purpose of operating our online shop, presenting products, processing orders, payment processing, fraud prevention, shop security, and the technical provision of the website.

Legal bases are, in particular, Art. 6 Para. 1 lit. b GDPR, insofar as the processing is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, Art. 6 Para. 1 lit. c GDPR, insofar as legal obligations exist, and Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in a secure and functional online shop.

Further information on data processing by Shopify can be found in Shopify's privacy policy.

4. Access data and server log files

When you visit our website, technical data is automatically processed. This may include:

• IP address
• Date and time of access
• Pages accessed
• Browser used
• Operating system used
• Referrer URL
• Device information
• Amount of data transferred

This data is processed to technically provide the website, ensure shop security, analyze errors, and prevent abuse.

The legal basis is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in the secure, stable, and error-free provision of our online shop.

5. Orders in the online shop

When you place an order in our online shop, we process the data necessary for processing and fulfilling the order.

This includes, in particular:

• Name
• Billing address
• Shipping address
• Email address
• Phone number, if provided
• Products ordered
• Order date
• Payment status
• Shipping status
• Messages or notes regarding the order
• For custom-made products: information, measurements, texts, motifs, files or other customization requests submitted by the customer

Processing is carried out for contract fulfillment, order processing, goods delivery, customer communication, payment processing, and compliance with statutory retention obligations.

Legal bases are Art. 6 Para. 1 lit. b GDPR and Art. 6 Para. 1 lit. c GDPR.

6. Customer account

If you create a customer account, we process the data required for this, in particular name, email address, address, order history, and login information.

The customer account serves to manage orders more conveniently, view order histories, and simplify future orders.

The legal basis is Art. 6 Para. 1 lit. b GDPR, insofar as the customer account is used for placing orders, and Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in a customer-friendly shop function.

You can have your customer account deleted at any time, provided there are no legal retention obligations preventing this.

7. Payment processing

Payment data is processed during the order process. Payment processing is carried out via the payment service providers offered in the shop, in particular via Shopify Payments and, if applicable, other providers.

Depending on the chosen payment method, the following data may be processed:

• Name
• Billing address
• Email address
• Order amount
• Payment status
• Transaction data
• Possibly truncated payment information

Processing is carried out for payment processing and contract fulfillment.

The legal basis is Art. 6 Para. 1 lit. b GDPR.

Payment data is generally processed directly by the respective payment service provider. We do not receive full credit card details.

8. Shipping and delivery

To deliver your order, we transmit the necessary data to shipping service providers.

This may include:

• Name
• Shipping address
• Email address
• Phone number, if required for delivery
• Tracking number
• Shipping information

The disclosure takes place exclusively for the purpose of delivering the ordered goods.

The legal basis is Art. 6 Para. 1 lit. b GDPR.

9. Contacting us

If you contact us by email or another contact option, we process the data you provide to handle your request.

This may include:

• Name
• Email address
• Content of the message
• Order number, if specified
• Other voluntarily provided information

The legal basis is Art. 6 Para. 1 lit. b GDPR, insofar as the request is related to an order or a contract, and Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in processing customer inquiries.

10. Custom-made products and content provided by the customer

For custom-made products, additional personal data may be processed if you provide us with corresponding information or files.

This may particularly concern:

• Names or texts for personalizations
• Measurements and design requests
• Images, logos, motifs, or files
• Other individual details for the production of the product

This data is processed exclusively for the purpose of processing and manufacturing the desired product.

The legal basis is Art. 6 Para. 1 lit. b GDPR.

The customer is responsible for ensuring that they are authorized to use the transmitted content and do not violate any third-party rights.

11. Cookies and similar technologies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device. Some cookies are technically necessary for the online shop to function. Other cookies may be used for analysis, personalization, or marketing purposes.

Technically necessary cookies

Technically necessary cookies are essential for the shop to function properly. For example, they enable shopping cart functions, checkout, login, security, and language settings.

The legal basis is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in the functional and secure provision of our online shop.

Non-essential cookies

Non-essential cookies, for example for analysis, statistics or marketing, are only used if you have given your prior consent.

The legal basis is Art. 6 Para. 1 lit. a GDPR.

You can revoke your consent at any time with effect for the future or change your cookie settings.

12. Newsletter

If you subscribe to our newsletter, we process your email address and any other voluntarily provided data to send you information about products, offers, news, or promotions.

Subscription only takes place with your consent.

The legal basis is Art. 6 Para. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time. You will find a corresponding unsubscribe link in every newsletter email. Alternatively, you can send us an email to info@fyda-printwerk.com.

After unsubscribing from the newsletter, your email address will be deleted from the newsletter distribution list, unless there are legal retention obligations to the contrary.

13. Analytics tools

We may use analytics tools to statistically evaluate the use of our online shop and improve our offerings.

In particular, the following data may be processed:

• Visited pages
• Time spent
• Click behavior
• Referrer page
• Device type
• Browser
• Approximate location data
• IP address in shortened or pseudonymized form

Insofar as consent is required for this, processing only takes place on the basis of your consent in accordance with Art. 6 Para. 1 lit. a GDPR.

Insofar as only anonymized or technically necessary evaluations are carried out, processing may be based on Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in improving our online shop and our offerings.

14. Marketing and advertising

We may use marketing and advertising services to display advertisements, measure the effectiveness of advertising campaigns, and tailor our offers more to your interests.

In particular, the following data may be processed:

• IP address
• Device and browser information
• Visited pages
• Click behavior
• Shopping cart contents
• Purchase events
• Pseudonymous user IDs

Processing for marketing purposes only takes place if the necessary consent has been given.

The legal basis is Art. 6 Para. 1 lit. a GDPR.

You can revoke your consent at any time with effect for the future.

15. Recipients of personal data

Personal data may be disclosed to the following recipients to the extent necessary:

• Shopify as shop and hosting provider
• Payment service providers
• Shipping service providers
• Tax advisors or accounting service providers
• IT and technical service providers
• Authorities, insofar as there is a legal obligation
• Possibly providers of analytics, newsletter, or marketing services, if these are used and there is a corresponding legal basis

Disclosure only takes place insofar as this is necessary for the stated purposes or a legal basis exists.

16. Transfer to third countries

In the context of using Shopify and other service providers, personal data may be processed outside the European Union or the European Economic Area, for example in Canada, the USA, or other countries where service providers or their subcontractors operate.

Such a transfer only takes place if the legal requirements are met, for example on the basis of an adequacy decision by the European Commission, appropriate safeguards such as standard contractual clauses, or other mechanisms permissible under the GDPR.

17. Storage duration

We only store personal data for as long as necessary for the respective purposes.

Order, invoice, and contract data are stored for the duration of statutory retention obligations.

We store data from contact inquiries for as long as is necessary to process the inquiry. After that, they are deleted, unless there are legal retention obligations or legitimate interests in further storage.

Data processed on the basis of consent will be stored until the consent is revoked or as long as processing is necessary for the respective purpose.

18. Your rights

You have the following rights within the framework of the legal requirements:

• Right to information about the personal data processed
• Right to rectification of inaccurate data
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to certain processing operations
• Right to withdraw given consent with effect for the future
• Right to lodge a complaint with a data protection supervisory authority

To exercise your rights, you can contact us at any time:

19. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.

For France, the following authority is primarily responsible:

You can also contact another competent data protection supervisory authority.

20. Data security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.

Our online shop uses an encrypted connection, provided this is technically available. You can usually recognize an encrypted connection by "https://" in the address bar of your browser.

21. Minors

Our online shop is not specifically aimed at children. Orders placed by minors may only be made with the consent of their legal representatives.

22. Amendments to this privacy policy

We reserve the right to adapt this privacy policy if legal requirements, technical functions, or our data processing change.

The current version, which is available in the online shop, applies.